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Holiday Illness and Food Poisoning Claims 

You may be entitled to compensation if your symptoms are linked to poor food hygiene within your package deal. Speak to our specialist personal injury solicitors today to see how we can help you. 
MWG solicitors offer a free no initial consultation, meaning you can contact us without obligation. 
 

Common causes of holiday sickness 

Poor food and hygiene standards are generally the main causes of obtaining an illness on holiday. It is essential that you remain vigilant of the following things:  
 
Food left uncovered for long periods 
Food stored at incorrect temperatures 
Undercooked food 
Hotel staff not following health and safety guidelines e.g no gloves  
Stray cats, animals walking in the vicinity of the hotel 
Ice made from local tap water 
Poor sanitation 
 

 Gathering evidence in support of your claim  

Sometimes circumstances may not allow you to physically gather all the evidence. This is where MWG's expert solicitors can help and guide you in gathering evidence in support of your claim. To gather evidence in support of your case you must: 
 
Report any instances of poor food hygiene standards to the hotel or your holiday representative 
 
Lodge an official complaint to your holiday representative or hotel regarding poor hygiene or negligence 
 
Request a copy of your official complaint 
 
Take photos or videos of areas you suspect of poor hygiene 
 
Secure receipts of all out of pocket expenses incurred  
 
Keep notes and make a timeline of events that occurred, e.g relevant dates, times, locations and names  
 
 
 
 
 
 
 
 

How much can you claim for holiday illness? 

Compensation 
Food Poisoning Level 
 
£737-£3,190 
 
 
 
 
£31,90-£7,700  
 
 
 
 
 
£7,700- £15,500 
 
 
 
 
 
 
£31,000- £45,000  
 
 
 
Low 
Stomach pain, cramps, Diarrhoea 
Symptoms remain over several days or weeks 
 
Mild  
Admitted to hospital, stomach pain, vomiting, fatigue 
Symptoms remain over several days or weeks 
 
Serious  
Admitted to hospital 
Severe pain, Diarrhoea, Vomiting, fatigue 
Symptoms remain over several months 
 
Severe 
Admitted to hospital 
Severe pain, Vomiting, Diarrhoea, fatigue 
Life changing impact 
Symptoms remain life long 
 
It is important to note that these compensation amounts are variable depending on each individual case. Our solicitors will be able to advise you on the estimate amount of compensation that you could be entitled to on your initial consultation.  

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